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4 Reasons Call Centers are Becoming Outmoded

Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. The call center role is relatively limited because of its one-channel dimension in a world where you…
Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. Did you ever put off …… https://customcomputer.me/blogs/4-reasons-call-centers-are-becoming-outmoded

VoIP: A New Dimension in Communication for SMBs

VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. Advances in VoIP technology allow making calls from typical hardware, but also computers and mobile devices that look like they are using traditi…
Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone cal…… https://customcomputer.me/blogs/voip-new-dimension-communication-smbs

Benefits of Using VoIP Technology

More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming m…
More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments …… https://customcomputer.me/blogs/benefits-using-voip-technology

Three different issues about WFH you may have not considered

Moving your staff from centralized locations to numerous remote locations comes with a few challenges to address properly so your business stays protected and HR problems are avoided. Even as some return to the office, attention to these points will have …
Today’s blog is a look at three different issues that don’t get much coverage in discussions of the implementation of a WFH policy. Much of the conversation tends t…… https://customcomputer.me/blogs/three-different-issues-about-wfh-you-may-have-not-considered

Tech Agility: A Must-Have for Crisis Survival

It is a known fact that survival of any species depends on its ability to adapt to change. Here we discuss key challenges faced by businesses that failed to adopt the latest technology when the pandemic hit.
It is a known fact that survival of any species depends on its ability to adapt to change. One major change for businesses in 2020 was the need to switch to the work-from-home …… https://customcomputer.me/blogs/tech-agility-must-have-crisis-survival

The Cloud: a Solid Survival Tool During a Crisis

One thing the pandemic taught businesses is the fact that it is important to move with the times. Here’s how the cloud allowed businesses to overcome the challenges posed by having to suddenly switch to the remote operations model.
One thing the pandemic taught businesses is the fact that it is important to move with the times, adopting and adapting to some of the latest technology. While you don’t …… https://customcomputer.me/blogs/cloud-solid-survival-tool-during-crisis