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4 Reasons Call Centers are Becoming Outmoded

Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. The call center role is relatively limited because of its one-channel dimension in a world where you…
Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. Did you ever put off …… https://customcomputer.me/blogs/4-reasons-call-centers-are-becoming-outmoded

Benefits of Using VoIP Technology

More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming m…
More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments …… https://customcomputer.me/blogs/benefits-using-voip-technology

BYOD: Why is This Concept So Attractive to Employees?

BYOD, to work started as an occasional thing several years ago, but has quickly become a pervasive reality. To use your personal smartphone, tablet or laptop for work seems increasingly natural. Employees are embracing this concept without any serious res…
Bring Your Own Device, or BYOD, to work started as an occasional thing several years ago, but has quickly become a pervasive reality. To use your personal smartphone, tablet or…… https://customcomputer.me/blogs/byod-why-concept-so-attractive-employees

VoIP: A New Dimension in Communication for SMBs

VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. Advances in VoIP technology allow making calls from typical hardware, but also computers and mobile devices that look like they are using traditi…
Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone cal…… https://customcomputer.me/blogs/voip-new-dimension-communication-smbs